PSR is seeking a passionate and versatile Technical and Client Support Manager to serve as a primary bridge between Kwaray’s technical platform, its institutional clients, faculty, and learners. This role ensures that courses are successfully built, launched, and completed, while delivering a high-touch, human-centered experience for all stakeholders.

This is a hybrid role spanning technical support, customer success, and program delivery. The ideal candidate is equally proficient in troubleshooting a platform issue, coaching a faculty member through course and platform functionality, and supporting a first-time online learner through onboarding and classroom requirements